Zendesk, Tata Consultancy Services, and Western Michigan University join forces on a panel moderated by Heather McGowan, author of the Adaptation Advantage: Leading in a Post Pandemic World.

The panel discussed strategies for changing company culture, expanded remote work options, and how to best support employees and students in these uncertain times.

Watch the Zendesk Webinar on Demand with the following speakers:

  • Sanjeev Kumar, Global CRM/CX Leader, TCS
  • Adam Newsted, Director, Strategic Project and Service Management, Western Michigan University
  • Maarten Van Horenbeeck, Chief Information Security, Zendesk