Tonkean surveyed hundreds of operations and IT professionals to understand emerging trends and opportunities in business operations, and the data shows that many of the primary barriers to improving business processes stem from limited budgets and lack of access to developers. However, the report shows growing excitement about the potential of innovative technology in 2021, such as no-code automation, to address these challenges.

Download this exclusive report to gain more insight into the state of business operations today, what support these professionals say they need, and why technology will play a big role in shaping the function’s future.

  • Overall trends in the growing importance and diversity within business operations
  • The key areas of struggle that enterprises face with improving operational efficiency and productivity and how to overcome them
  • Differences in how business operations and IT professionals view challenges with innovation and technology