Organizations need to be both resilient to maintain business continuity and agile to embrace the post pandemic era. Their operating models need to be “Elastic”, combining both resiliency and agility.

TCS Elastic Operating Model offering provides an Assessment Framework to determine “Elasticity” of an organization’s operating model along Workforce, Operations and Technology dimensions. Customers can leverage the findings and recommendations for improvement to make changes to and transform their IT Operating Models, to succeed in the new normal.