The drive for small businesses to move to the cloud has continued to soar. With the promise of increased productivity, seamless implementation, ease of remote access, and cost savings over traditional business phone solutions, many small businesses see the cloud as a pivotal opportunity to improve and grow their small business.
With the ability to place and receive calls over the Internet, rather than through conventional business phone lines, Cloud-based business telephone, or VoIP (Voice over Internet Protocol), as it is sometimes referred to, has become an essential service for small businesses.
The benefits, including the ability for employees to make and receive calls from virtually anywhere, and on any device via unified communications, make the need for a cloud-based business phone system hard to ignore.