Zendesk State of Messaging 2020

May 4, 2020

Over the course of the past decade, messaging changed the way we get… read more..
Zendesk Webinar on Demand: A CX Moment with Xavier College

November 10, 2020

In this CX Moment, we are joined by Patrick Winter, the Head of… read more..
Zendesk Webinar on Demand: Supporting K-12 On Campus to Online

November 10, 2020

In this Webinar On-Demand, Zendesk shares tip and best practices for handling communications… read more..
Zendesk Webinar on Demand: Work and School Reimagined

November 10, 2020

Zendesk, Tata Consultancy Services, and Western Michigan University join forces on a panel… read more..
Zendesk’s 2020 Employee Experience Trends

October 19, 2020

Employees experience three main areas of dissatisfaction with internal services: availability or clarity… read more..
Zendesk’s 2021 Employee Experience Trends

April 14, 2021

In 2020, a global pandemic transformed the way we live, collaborate, and connect.… read more..
Zip success story

June 10, 2021

Zendesk’s omnichannel solution is deeply integrated with Zip’s systems, allowing agents to instantly… read more..